Q1 Owner Services

Welcome to the Q1 Resort & Spa Owner Services Information Page.

If you are a Q1 apartment owner or an investor looking to purchase a property within Q1 our Owner Services Team will be able to assist you.  We offer personalised service and are your: 

  • Central point of Contact for Q1 Management holiday & Permanent letting pool owners.
  • Point of contact for Q1 apartment owners on general caretaking matters. However Body Corporate matters should be directed to the strata managers, Strata Influence.
  • Direct point contact for investment information about holiday & permanent letting investors.

Meet our Owner Services Team

Owner Services Manager:

Tanya Stevenson has been in position of Owners Service Manager at Q1 for over 6 years, and has more than 13 years experience in Strata properties. Tanya works closely with all departments at Q1 to ensure that Q1 Management are looking after investment owners properties as if they were our own. Tanya has a broad range of knowledge about Q1 and is more than happy to speak with any Q1 owner or investor. Tanya can be contacted by phone 07 5630 4505 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Owner Services Officers:

Felicity Harman has worked within our administration area & Owner Services team at Q1 for over 6 years. Felicity has extensive administration & Real Estate background. Working part-time in the office Felicity looks after all general matters including key/fob orders and is our main point of contact for maintenance items within the apartments that we manage in our letting pool. Felicity can be contacted directly by phone 07 5630 4504 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Penny Fleming has worked with Q1 Management since 2012 and has worked in various roles within Strata properties for more than 10 years. Penny has been in our Owner Services team for the last 2 years and specialises in our apartment refurbishment co-ordination. Penny would love to speak with any of our letting pool owners about our refurbishment program. Penny can be contacted directly by phone 07 5630 4564 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Lisa Spagnuolo is our newest team member, joining the team back in August 2015. Lisa has been successful in her own personal businesses over many years and really understands what investment owners want. Lisa has a passion for Q1, having previously owned apartments here before. Lisa works closely with Penny on our apartment refurbishment program and looks after apartment owner bookings for all our holiday letting pool owners. Lisa can be contacted directly by phone 07 5630 4501 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Development Manager

Di Frawley is one of the family members who own Q1 Management Pty Ltd, who have been the on-site managers at Q1 since December 2011. Di wants to be hands on in the business to ensure that owners are happy. Di specialises in providing investor information about our holiday letting services. Di can be contacted directly on her mobile 0418 887 925 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

TANYA STEVENSON

  • Owner Services Manager
  • P 07 5630 4505
  • E This email address is being protected from spambots. You need JavaScript enabled to view it.

DI FRAWLEY

  • Business Development  
  • P 0418 887 925
  • E This email address is being protected from spambots. You need JavaScript enabled to view it.

FELICITY HARMAN

  • Owner Services Agent
  • P 07 5630 4504
  • E This email address is being protected from spambots. You need JavaScript enabled to view it.

PENNY FLEMING

  • Owner Services Agent
  • P 07 5630 4564
  • E This email address is being protected from spambots. You need JavaScript enabled to view it.

LISA SPAGNUOLO

  • Owner Services Agent
  • P 07 5630 4501
  • E This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contact

Phone: 1300 792 008

International:+61 7 5630 4500

Office hours

Monday to Friday 9:00am - 5:00pm