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Q1 Owner Services

Welcome to the Q1 Resort & Spa Owner Services Information Page.

If you are a Q1 apartment owner or an investor looking to purchase a property within Q1 our Owner Services Team will be able to assist you.  We offer personalised service and are your: 

  • Central point of Contact for Q1 Management holiday & Permanent letting pool owners.
  • Point of contact for Q1 apartment owners on general caretaking matters. However Body Corporate matters should be directed to the strata managers, Strata Influence.
  • Direct point contact for investment information about holiday & permanent letting investors.

Meet our Owner Services Team

Owner Services Manager:

Tanya Stevenson has been in position of Owners Service Manager at Q1 for over 7 years, and has more than 15 years experience in Strata properties. Tanya works closely with all departments at Q1 to ensure that Q1 Management are looking after investment owners properties as if they were our own. Tanya has a broad range of knowledge about Q1 and is more than happy to speak with any Q1 owner or investor. Tanya can be contacted by phone 07 5630 4505 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Owner Services Supervisor:

Debbi DesJardins commenced working with our Owner Services team in June 2019. Debbi has an extensive administration background and joins our team after more than 5 years as the Interior Designer with a local business who specalises in Strata property resort upgrades. Debbi will look after our apartment refurbishment program and assist with all day to day operations of the Owner Services Team. Debbi welcomes the opportunity to meet with any of our letting pool owners to discuss their apartment upgrade or any other items.  Debbi can be contacted directly by phone
07 5630 4564 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Owner Services Officers:

Felicity Harman has worked within our administration area & Owner Services team at Q1 for over 9 years. Felicity has extensive administration & Real Estate background. Working part-time in the office Felicity looks after all general matters including key/fob orders and is our main point of contact for maintenance items within the apartments that we manage in our letting pool. Felicity can be contacted directly by phone 07 5630 4504 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Maria Pelliccia  has lived on the Gold Coast for over 7 years after relocating from Italy. Maria has been a dedicated team member at Q1 for over 2 years and joined the Owner Services Team in May 2018. Maria has a guest services and administration background both in Australia & in Italy. Maria assists Debbi with the co-ordination of apartment upgrades, helps out with general day to day duties and looks after our letting pool owner reservations. Maria can be contacted directly by phone
07 5630 4501 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Development Manager:

Di Frawley is one of the family members who own Q1 Management Pty Ltd, who have been the on-site managers at Q1 since December 2011. Di wants to be hands on in the business to ensure that owners are happy. Di specialises in providing investor information about our holiday letting services. Di can be contacted directly on her mobile 0418 887 925 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

TANYA STEVENSON

  • Owner Services Manager
  • P: 07 5630 4505
  • E: This email address is being protected from spambots. You need JavaScript enabled to view it.

DI FRAWLEY

  • Business Development  
  • P: 0418 887 925
  • E: This email address is being protected from spambots. You need JavaScript enabled to view it.

DEBBIE DESJARDINS

  • Owner Services Supervisor
  • P: 07 5630 4564
  • E: This email address is being protected from spambots. You need JavaScript enabled to view it.

FELICITY HARMAN

  • Owner Services Agent
  • P: 07 5630 4504
  • E: This email address is being protected from spambots. You need JavaScript enabled to view it.

 MARIA PELLICCIA

 

Q1 OSM

Contact

Phone: 1300 792 008

International: +61 7 5630 4500

Office hours

Monday to Friday 9:00am - 5:00pm