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Q1 OWNER SERVICES

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Welcome to the Q1 Resort & Spa Owner Services Information Page.

If you are a Q1 apartment owner or an investor looking to purchase a property within Q1 our Owner Services Team will be able to assist you.  We offer personalised service and are your:

  • Central point of Contact for Q1 Management holiday & Permanent letting pool owners.
  • Direct point contact for investment information about holiday & permanent letting investors.
  • Point of contact for Q1 apartment owners on general caretaking matters. However Body Corporate matters should be directed to the strata managers, Bright & Duggan on 5532 1900.

CONTACT

Phone: (07) 5630 4500

Toll Free: 1300 792 008

International: +61 7 5630 4500

Email: osm@q1.com.au

OFFICE HOURS

Monday to Friday 9:00am – 5:00pm

Meet our Owner Services Team

Owner Services Manager:

Pina Pomery left an extensive Real Estate career spanning 18 years to join Q1 in 2019. Pina works closely with all departments at Q1 to ensure that Q1 Management is looking after the Investment Owners properties as if they were her own. This Enables the presentation to be at its peak at all times helping to maintain the value for their investors and satisfactions for their Guests. Pina has a broad range of knowledge about Q1 and is happy to speak with any Owner or investor and can be contacted by phone 07 5630 4505 or via email osm@q1.com.au.

Owner Services Officer:

Felicity Harman has worked within our administration team in Owner Services at Q1 for over 10 years. Felicity has an extensive administration and Real Estate background. Felicity looks after all facets of the caretaking division here at Q1 and can be contacted directly by phone 07 5630 4504 or via email aa@q1.com.au.

Owner Services Officer:

Hayley Boderick has joined our owner services team as of April 2023. Hayley has 8 years of experience in operations within the hospitality industry ranging from behind the scene administrative roles to front facing guest relations. Hayley assists with our apartment projects and maintenance upkeep within the apartment. She is happy to assist with owner questions and can be contacted by phone 07 5630 4501 or via email hayley.boderick@q1.com.au.

Owner Services Officer:

Olivia Jones joined our team and has worked in the hotel, accommodation, and hospitality industry for over 12 years specialsing in  administrative duties, managing maintenance, handling reservations, liaising with property owners, and overseeing a large portfolio of holiday properties. Growing up on the Gold Coast, particularly in the Surfers Paradise area, has given her a deep understanding of the local market and tourism industry and will be an assest to our Team here at Q1. Olivia can be contacted by phone 07 5630 4564 or via email olivia.jones@q1.com.au.

Owner Services Officer:

Ellie McCann joined our team, with several years of experience in Interior Design and Building Management in England, giving her multiple areas of experience in Maintenance management, Rental and Lease agreements, Administration and Hospitality. She now consecutively helps manage a Boutique Backpackers in surfers paradise which offers her hands-on knowledge in reservations, hospitality, food and tourism.